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McDonald's - Independence #25594 logo

Customer Service Rep McDonald's - Independence #25594 6201 Independence Parkway, Plano, TX 75023

  • View distance View distance
  • job shifts Any schedule considered
  • job availability Full-time, Part-time
  • minimum years experience Any experience welcomed

Job Description

McDonald's is looking for a Customer Service Representative to join our team. The Customer Service Representative is responsible for customer service commitment to excellence through meeting or exceeding hospitality and service standards.

Responsibilities

  • Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
  • Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
  • Ensure all products are stocked, maintained, and prepared according to company quality standards.
  • Maintain a clean, safe working environment.
  • Clean the customer service areas by following the proper procedures as directed by the management person on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
  • Demonstrate fiscal responsibility with all Company assets by following company cash handling policies.
  • Demonstrate ability to be a “team player” by contributing to the team’s success and communicating effectively with other Customer Service Representatives.
  • Assume additional responsibilities as assigned.
  • Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
  • Frequent washing of hands.
  • Requirements and Experience:
  • High school diploma or equivalent or higher preferred
  • Strong work ethic and willingness to learn
  • Demonstrated ability to work in a team environment.

About this location

6201 Independence Parkway Plano, TX 75023
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About McDonald's - Independence #25594

We are a people business, and we never forget it. From the start, we've been committed to doing the right thing. And every day, all around the globe, we put people, processes and practices into place to have a positive impact on our planet. We make a difference by providing responsibly sourced food, giving back to our communities, and investing in our people.

Whether you're looking for your first job, next job, a job in between jobs, or your last job, there is a position that’s a fit for you at a McDonald’s restaurant.
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