Host Maggiano’s Little Italy 1601 Cumberland Mall SE, Atlanta, GA 30339
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View distance
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Any schedule considered
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Part-time
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1-3 Years of Experience
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Hires 18+
Job Description
As host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.
Responsibilities
- Greet all guests with a smile upon arrival
- Seat guests and accommodate special requests
- Manage the wait list: record guest names and number in party, and provide estimated waiting time
- Answer phones and manage the restaurant reservation system
- Inspect tables for proper presentation and completeness
About this location
About Maggiano’s Little Italy
When we talk about our culture, we talk about our people and our food in equal doses with a healthy addition of passion. It's a recipe that has yielded great results. We've become a place where people find a permanent home. From entry-level employees to the most senior of our staff, our people call Maggiano's Little Italy "family." This may explain why we have one of the lowest hourly and management turnover rates in the industry. Our management turnover rate averages between 15% and 20%! The Maggiano's Little Italy community boasts over 4,000 employees and is still growing. Our passion for people, food and service unites us all. Our common goal is to build Maggiano's Little Italy into the best Southern Italian Restaurant Company. Not the biggest, just the best. How will we do it? By providing the tools our people need to be successful and, more importantly, by providing personalized time and support to each individual.
