Supervisor

Job Description

As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.

Responsibilities

- Oversee team members and delegate duties to be accomplished during that shift

- Train new employees and provide ongoing training to current employees

- Interact with guests and provide excellent customer service

- Respond to customer complaints

- Assist in managing team member schedules

- Ensure quality control and assist in inventory management