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Supervisor

Full-time / Part-time / Seasonal

Great American Cookies, Grapevine, TX

Job Description

As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.

Responsibilities

-Oversee team members and delegate duties to be accomplished during that shift

-Train new employees and provide ongoing training to current employees

-Interact with guests and provide excellent customer service

-Respond to customer complaints

-Assist in managing team member schedules

-Ensure quality control and assist in inventory management

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Great American Cookies

3000 Grapevine Mills Parkway Grapevine, TX 76051
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