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Guest Services


Renaissance Phoenix Downtown, Phoenix, AZ

Job Description

In Guest Services, you will ensure guests have a positive and memorable experience by providing them with information and assistance in a variety ways. You should always be on the lookout for opportunities to go above and beyond, though your exact responsibilities may differ. Effective communication and creative problem solving will be central to your success.


- Greet all guests with a welcoming demeanor

- Provide information and assistance

- Creatively solve problems as they arise

- Diffuse issues as necessary

- Communicate requests, issues and messages with efficiency and professionalism

- Provide general support to the establishment

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Renaissance Phoenix Downtown

100 N 1st St Phoenix, AZ 85004
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