Guest Services Renaissance Phoenix Downtown 100 N 1st St, Phoenix, AZ 85004
- View distance
- Any schedule considered
- Full-time
- Any experience welcomed
- Hires 18+
Job Description
In Guest Services, you will ensure guests have a positive and memorable experience by providing them with information and assistance in a variety of ways. You should always be on the lookout for opportunities to go above and beyond, though your exact responsibilities may differ. Effective communication and creative problem solving will be central to your success.
Responsibilities
- Greet all guests with a welcoming demeanor
- Provide information and assistance
- Creatively solve problems as they arise
- Diffuse issues as necessary
- Communicate requests, issues and messages with efficiency and professionalism
- Provide general support to the establishment
About this location
About Renaissance Phoenix Downtown
Discover luxurious decadence in downtown Phoenix AZ’s vibrant landscape at Renaissance Phoenix Downtown Hotel. Offering 4-Star services and urban decor, our hotel boasts an ideal location near an incredible array of attractions, including the Phoenix Convention Center, Chase Field, Talking Stick Resort Arena and the Phoenix Art Museum. If visiting Phoenix for business, host your next inspiring event in our sophisticated event space with over 51,000 square feet. When finished with work for the day, refresh your energy with a workout in Thrive Fitness Center, or treat yourself to tasty Southwestern cuisine at Dust Cutter, our popular, cowboy-inspired restaurant. Unpack your bags in thoughtfully-appointed downtown accommodations with modern sophistication and second-home comfort. Enjoy pillowtop bedding, designer bathrooms and high-speed Wi-Fi access. Or, upgrade to a hotel suite for deluxe amenities and exclusive Club Lounge access. The Renaissance Phoenix Downtown Hotel wants to make your stay flawless.