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Team Member Kroger 1950 North Goliad Street, Rockwall, TX 75087

  • View distance View distance
  • job shifts Any schedule considered
  • job availability Full-time, Part-time
  • minimum years experience Any experience welcomed

Job Description

Select and gather products for customers on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions

Meet/exceed productivity standards

Assist in training new e-Commerce team members

Learn and adapt to new and improved processes

Perform required opening and closing procedures

Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair

Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor

Maintain organization and cleanliness of staging areas and equipment

Communicate any substitutions or exceptions to customers order at time of pick-up

Scan and bag orders on the go while following all bagging standards

Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

Process the orders through the point of sale (POS) system

Retrieve each customers order from all staging locations and ensure order accuracy; load order into customers' cars

Communicate with customers via a portable phone and respond to calls in a professional and timely manner

Ensure quality and freshness of all items chosen

Read and follow directions given in the note section

Initiate and complete selection process for customers on-line orders

Receive customers orders from Order Selector according to guidelines; store products in optimal temperature zones

Adhere to local, state, and federal laws, food safety procedures, and company guidelines

Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness

Minimum Position Qualifications

Ability to work without supervision

Ability to read shelf tags

Excellent oral/written communication skills

Basic math skills (i.e., counting, addition, and subtraction)

Desired Previous Experience/Education

Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

About this location

1950 North Goliad Street Rockwall, TX 75087
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