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Chick-fil-A Hanes Mall logo

Assistant Manager Chick-fil-A Hanes Mall 3320 Silas Creek Pkwy Ste FC7, Winston Salem, NC 27103

  • View distance View distance
  • job shifts Any schedule considered
  • job availability Full-time, Part-time
  • minimum years experience Any experience welcomed

Job Description

As the Assistant Manager, you'll have a lot of face time with guests and employees. You'll act as quality control, ensuring customer satisfaction by properly training employees and adhering to company policies. You'll oversee service, take the lead resolving issues, and cover when the Manager is off duty or working on other projects.

Responsibilities

  • Assist in managing business segments of restaurant operations - including staffing and service
  • Assist in optimizing profit and controlling costs with the use of P&L statements
  • Train new employees and supervise current employees to consistently provide exemplary service and achieve operational excellence
  • Maintain a healthy and safe environment for guests and staff alike by adhering to safety and sanitation standards
  • Schedule maintenance as needed
  • Report to all meetings

About this location

3320 Silas Creek Pkwy Ste FC7 Winston Salem, NC 27103
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About Chick-fil-A Hanes Mall

Creating the Chick-fil-A® Chicken Sandwich led to one of Chick-fil-A Founder Truett Cathy’s greatest unexpected opportunities—the chance to have a positive influence on hundreds of thousands of employees who would work in Chick-fil-A restaurants over the years. Especially teenagers.

Cathy always had a heart for young people. For fifty years he taught thirteen-year-old boys in his church and became a mentor to dozens of them. And though he did not have direct contact with all of those restaurant team members in his restaurants, his influence in selecting and coaching his local restaurant owners created an atmosphere where people truly enjoyed working – and learned strong work habits and positive attitudes.

“They will be adults in the business world,” Cathy wrote in his book Eat Mor Chikin: Inspire More People. “Even when they’re not with Chick-fil-A, we want them to have fond memories of having worked for us.”

A Helping Hand

And he wanted them to find success. Not having the opportunity to attend college himself, Cathy established a college scholarship program in 1973 for restaurant team members. Cathy wanted to encourage restaurant employees to further their education. Over time, the scholarship program evolved to place greater emphasis on an employee’s community service and leadership abilities. His goal: incent the qualities that would help them not only be successful in school, but also in life.
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