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Hangar Two by Tangled Roots Brewing Company logo

Assistant General Manager Hangar Two by Tangled Roots Brewing Company 1100 North Milwaukee Avenue, Glenview, IL 60025

  • View distance View distance
  • job shifts Any schedule considered
  • job availability Full-time, Part-time
  • minimum years experience Any experience welcomed

Job Description

ROLES AND RESPONSIBILITIES

At Tangled Roots Brewing Company, the Assistant General Manager will oversee, direct, and coordinate the planning, organizing, training, and leadership of restaurant staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.

Primary duties will include:

•Assist General Manager in managing the management team at their specific restaurant.

•Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training

programs and followed and completed on a timely basis.

•Ensure that all guests feel welcome and are given responsive, friendly, and courteous service always.

•Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.

•Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.

•Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.

•Compile and balance cash receipts at the end of the day or shift.

•Perform various financial activities, such as cash handling, deposit preparation, and payroll.

•Supervise and participate in kitchen and dining area cleaning activities.

•Investigate and resolve complaints regarding food quality, service, or accommodations.

•Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.

•Control inventories of equipment, smallware, and liquor, and report shortages.

•Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of

services.

•Prepare all required paperwork, including forms, reports, and schedules in an organized and

timely manner.

•Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.

•Forecast staff, equipment, and supply requirements, based on a master menu.

•Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.

•Schedule labor as required by anticipated business activity while ensuring that all positions are

staffed when and as needed and labor cost objectives are met.

•Assign duties, responsibilities, and workstations to employees in accordance with work

requirements.

•Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.

•Perform personnel actions such as hiring and terminating staff, providing employee orientation, and training, and conducting supervisory activities, such as creating work schedules.

•Continually strive to develop staff in all areas of managerial and professional development.

•Recommend measures for improving work procedures and worker performance to increase

service quality and enhance job safety.

•Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.

•Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related tasks.

•Attend all scheduled employee meetings and offers suggestions for improvement.

•Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Supplemental:

•Greet and seat guests, and present menus and wine lists.

•Present bills and accept payments.

•Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details.

•Develop restaurant objectives, budgets, policies, procedures, and strategies.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

•A high school diploma and at least 5-7 years’ experience in restaurant management or a college degree with 3-5 years’ experience in restaurant management. A strong customer service focus along with effective communication and time-management skills are necessary to be successful in this role.

PREFERRED SKILLS

•Bachelor’s Degree in Hospitality or related business program highly preferred. A track record of process improvement, staff development, and efficient use of restaurant systems are also strongly relevant to the role.

ADDITIONAL NOTES

•ServSafe Food Handler and Basset certifications required, but not necessary for consideration of the position.

Responsibilities

  • Assist in managing business segments of restaurant operations - including staffing and service
  • Assist in optimizing profit and controlling costs with the use of P&L statements
  • Train new employees and supervise current employees to consistently provide exemplary service and achieve operational excellence
  • Maintain a healthy and safe environment for guests and staff alike by adhering to safety and sanitation standards
  • Schedule maintenance as needed
  • Report to all meetings

About this location

1100 North Milwaukee Avenue Glenview, IL 60025
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About Hangar Two by Tangled Roots Brewing Company

Join Our Team
At Tangled Roots we don’t just serve up beer and delicious food: we serve up good careers for our employees. Many of our current managers and business leaders began working with us as servers, brewers or kitchen staff in one of our locations and worked their way up.

Tangled Roots is part of the CL Enterprises Group, an investment company dedicated to creating new jobs and opportunities for people in small towns across the American Midwest. Our business portfolio includes farming, manufacturing, real estate development, technology, environmental cleaning and restoration, and aviation. We are therefore able to help our employees pursue interesting and diverse careers across many categories. We are a private company and take a long term view on our investment, which provides a more secure and stable culture for our staff.
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