Assistant Manager Marco's Pizza 9535 Westheimer Road, Houston, TX 77063

Job Description

Position Title: Assistant Manager

Reports to: General Manager

Responsibilities

• Position Summary:
• As Assistant Manager you will be responsible for day to day operations and supervising the crew and the
• work stations and have thorough knowledge of Marco’s procedures for each position, and the business in
• general. Thorough knowledge and execution of Customer Service, Product Quality, Safety, and Sanitation
• and Maintenance policies and procedures are crucial, as well as cash and people management. An
• Assistant Manager will learn everything a manager does, and with excellent execution there will be
• opportunities for advancement within the brand
• Essential Duties & Responsibilities:
• Leads Crew Members and directs all daily operations of the restaurant in the absence of the
• General Manager including supervising and training employees, opening and closing the
• store, ensuring all food preparation is complete, managing employee breaks and shift
• changes.
• • Motivates and coaches Crew Members and assists in the training of new Crew Members.
• • Excels in performing all Crew Member tasks including: makeline, cut table, monitoring the ovens,
• packaging of products, quality check and order accuracy, and Guest relations.
• • Follows Marco’s procedures for preparing dough, sauce, and toppings, and correctly making all
• Marco’s products.
• • Operate all machinery in accordance with Marco’s safety requirements and all applicable state and
• federal laws (by law, employees under the age of 18 cannot operate or clean certain machinery).
• • Maintains cleanliness of the store.
• • Works as a team player to support other employees in completing their tasks.
• • May assist General Manager in day to day operations with tasks including scheduling,
• ordering, and team development.
• • Ensures that the Occupational Safety and Health Act, local health and safety codes, and
• company safety and security policies are followed.
• • Ensures the restaurant follows the preventative maintenance program regarding facility,
• equipment, and grounds maintenance.
• • May assist General Manager in recruiting, interviewing, and hiring of Crew Members.
• • Maintains fast, accurate, and outstanding service, ensures an excellent Guest experience,
• and makes sure all products are consistent with company standards.
• • Completes all other duties as assigned.
• Education and/or Work Experience Requirements:
• Required:
• • High School Diploma or equivalent
• • Valid driver’s license
• Preferred:
• • ServSafe or Learn2Serve Food Manager Certified
• Critical Competencies:
• Maintain compliance with all corporate-mandated training certification requirements.
• • Maintain a positive, can-do attitude and demeanor conducive to a 5-star Guest experience.
• • Maintain compliance with all company, store, federal, state, and local policies, procedures, laws,
• and ordinances as required (particularly regarding food, health, and safety).
• • Maintain a just-opened store and personal appearance - unless actively making a product, all
• employees should be cleaning, all the time.
• • Advocate and demonstrate Marco’s Cultural Beliefs on a daily basis.
• • Avoid any use of personal electronic devices while on the clock.
• • Demonstrate teamwork and a sense of urgency.
• • Abide by all policies as set forth in the Marco’s Handbook and the Marco’s Manuals.
• Working Conditions and/or Physical Requirements:
• Must be able to stand for long periods of time (10 hours) on any given day.
• • Need to be able to lift minimum 50 lbs.
• Marco’s Franchising, LLC is proud to be an Equal Opportunity. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex
• (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or
• other protected characteristic under federal, state or local law
• Marco’s Franchising, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the
• Americans with Disabilities Act Amendments Act of 2008.
• This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an
• express or implied contract of employment. Marco’s Franchising, LLC is an at-will employer, which means that either party is free to terminate the
• employment relationship at any time, without any advanced notice, for any reason or no reason.