Shift Leader

Job Description

As a dynamic, rapidly growing company, we are looking for a purpose-driven Shift Leader to join our expanding team and become an ultimate ambassador of our brand. In this role, you will serve as the Team Leader. You not only help Guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them to maintain a healthy and active lifestyle, but also provide guidance to Team Members when General Managers are not in the store. The successful candidate will be passionate about the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purpose.

Responsibilities

Essential Functions / Major Responsibilities:

Greets and engages with the Guest to provide a friendly experience.

Ensures self and team on shift demonstrate Guest comes first attitude.

Ensures Guests purpose is met when smoothies are ordered.

Blends smoothies according to the recipe ticket for a consistent taste.

Assists Team Members at the point of sale (POS) with upselling.

Ensures deployment maps are in use and all Team Members understand assigned stations to maintain efficient store operations.

Assists in Team Member management during scheduled shifts.

Supports and adheres to company standards for operations, marketing/communications and brand identity.

Encourages Team Members on shift to exceed goals and complete all checklist tasks.

Fulfills cash handling and inventory reporting responsibilities with honesty.

Properly prep all fruits, vegetables, frozen items, powders, and liquids.

Perform opening and/or closing duties as designated.

Informs General Manager to all problems or unusual matters of significance.

Shows up on time and ready to work.

Job responsibilities

Exceptional interpersonal skills - you are energized by working with people, both guests and your team.

An eye for detail - you know that the little things, be it cleanliness, or the extra touch can make all the difference.

Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King.

Maintain regular and punctual attendance.

Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.

Self-starter with ability to work independently

Friendly attitude in the face of adversity.

Lives and promotes the culture, values, vision and mission of Smoothie King

Adheres to the Smoothie King Handbook and all other Smoothie King policies.

Personal passion for fitness is a plus.

Education and Experience Requirements

Basic knowledge of Microsoft Word, Excel, and Outlook.

Ability to communicate effectively with guests, team members, and the community, both orally and in writing.

Must be able to stand for prolonged periods of time (6 to 8 hours).

Must be able to lift and/or move items up to 25 pounds.