Bartender Fuselage Parlor & Kitchen 9500 Dallas Parkway, Frisco, TX 75033

Job Description

Your “Big 5” Responsibilities will be:

-Uphold ICC Community Growth Expectations

-Suggest & Create Exciting Cocktails to Pair with Cigars

-Actively Monitor Product Inventory

-Assist in the Cigar-Related Customer Experience

-Maintain Presentation & Performance Standards

Your performance will be judged on the following:

-Building the community by upholding the ICC brand journey expectations

-Turning first time customers into returning customers or converting to members

-Continuously increasing product and industry knowledge

-Achieving sales numbers based on an average per ticket, ticket count, and other key KPIs

-Level of detail and ability to maintain the lounge cleanliness standards

Ability to maintain a lounge ambiance through clean air, ashtrays, restrooms, lighting, and atmospheric settings

Positively contribute to the culture of team excellence and community satisfaction

Ensures a comfortable, responsible and safe environment

Showing positive teamwork and consistent service for customers without hesitation and negativity.

Responsibilities

• Responsibilities
• Drive overall compliance, ensuring high-quality service standards
• Verify that all customers are of legal drinking age
• Assess customer/member preferences and make drink recommendations
• Adhere to all local, state and federal food and sanitation safety regulations
• Supervise bar, give directions to service staff
• Food item preparation, plating, and presentation when necessary
• Communicate Operation status/needs with F&B Manager
• Maintain TABC/Food Handlers certs
• Passionate and persistent about delivering the finest guest experience possible.
• A track record of meeting challenging sales and operational goals
• Demonstrate flexibility and emotional intelligence to adapt to frequently changing business conditions with energy and accountability.
• Strong communicator with a professional presence. Ability to build relationships with guests and coworkers.
• Ability to take on team lead role in maintaining company standards and culture
• Elevated adaptability to sudden changes that can arise during events or day to day operations.
• Following adjustments to work expectations and systems made by the leadership team as the business grows and evolves.