Cashier & Customer Service Strike+Reel - Garland 5902 North President George Bush Highway, Garland, TX 75044

Job Description

Strike+Reel - Garland is looking for a full time or part time Cashier and Customer Service team member to join our location in Garland, TX. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return.

Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance the cash register at the beginning and end of the shift.

Nice to haves:

-High school diploma (or equivalent)

-Excellent customer service skills

-Excellent verbal communication skills

-Ability to operate available equipment, such as cash registers, calculators, or scanners

-Mathematical skills, as needed to make the change and give refunds

-Knowledgeable about the products and services and customer-related policies at Strike+Reel - Garland

Responsibilities

• Ability to accurately sell, assign, and maintain on shift cleanliness of bowling lanes
• Ability to turn over lanes quickly
• Understanding how the bowling lane machines work and how to resolve simple errors
• Keeping bowling lanes organized, stocked, and clean
• Assist guests on bowling lanes with error codes and lane issues
• Cleaning and maintaining shoes, bowling balls and lanes themselves
• Valeting guests to lanes and assisting with lane set up
• Keeping bowling area stocked with all essential needs
• Successfully manage a wait list program
• Assist guests with fun card purchases
• Operate a point of sale terminal and utilize basic cash handling skills
• Assist as needed in other areas as requested by a lead or manager
• Maintain uniform standards and a professional appearance