Host Pompano Beach House - Pompano Beach 270 North Pompano Beach Blvd, Pompano Beach, FL 33062
- View distance
- Any schedule considered
- Full-time, Part-time
- 1-3 Years of Experience
- Hires 21+
Job Description
Our upscale restaurant is seeking an experienced and organized PM Head Hostess to join our team. The successful candidate will be responsible for managing the evening shift host/hostess team, overseeing the front of house operations, greeting and seating guests, managing reservations and waitlists, handling customer inquiries and complaints, and ensuring a positive dining experience for our guests.
Responsibilities
- Responsibilities:
- * Supervise and manage the host/hostess team to ensure smooth operation of the front of the house
- * Greet and seat guests in a timely and friendly manner
- * Manage reservations and the restaurant's waitlist, using appropriate technology
- * Handle customer inquiries, complaints, and feedback in a professional and friendly manner
- * Coordinate with the kitchen and waitstaff to ensure that service is efficient and guests' needs are met
- * Train new hosts/hostesses on proper service techniques and standards
- * Create and maintain a positive work environment for the host/hostess team
- * Excellent communication and interpersonal skills
- * Ability to work flexible hours, including weekends and holidays
- * Ability to stand for extended periods of time
- * Proficient in using restaurant technology such as reservation systems and point-of-sale systems
- * Strong leadership skills and ability to manage a team effectively
- * Ability to multitask and remain calm under pressure
About this location
About Pompano Beach House - Pompano Beach
High Volume, upscale casual, directly on the beach