Concierge Ken Garff Scholarship Club 451 S 1400 E, Salt Lake City, UT 84112

Job Description

The ClubLife Concierge will play an integral part on the Member Experience Team supporting

project work and goals. Creating remarkable experiences for our Club Members before, during, and

after every visit. What we prioritize as Warm Welcome, Magic Moments, and Fond Farewells

Responsibilities

• Day to Day:
• Direct Members and Guest to their destinations within the Club, provide business and
• concierge services to our Members, and be proactive in creating Magic Moments
• Inform Members and guests of Club services, features, upcoming events, room locations,
• and amenities both in person and over the phone
• Assist Members in providing information for and scheduling appointments and reservations
• for Club programs and services in accordance with Club standards
• Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free
• of debris. Ensure supplies that may be needed by Members/Guests are stocked such as
• pens, notepads, etc.
• Accommodate Member and guest requests for business services, including but not limited to
• faxing, copying, mailing, and other concierge services, owning the request from start to finish
• Assist Member Experience initiatives such as, but not limited to, Club Newsletter, Message
• on hold and the website calendar and various other projects including event announcements,
• outbound calls to Members other marketing collateral to promote Member Services at the
• Club, always keeping materials current
• Seat guests