Crew Member Cinnabon - Green Acres Mall Level 1 1122 Green Acres Road South, Valley Stream, NY 11581

Job Description

Cinnabon - Green Acres Mall Level 1 is looking for a full time or part time crew member to join our team in Valley Stream, NY. As a Cinnabon - Green Acres Mall Level 1 crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.

What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key – you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier – and more fun – with some teamwork.

Responsibilities:

-Knowledge of proper safe handling techniques for all food or chemicals used

-Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary

-Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas

-Assists with receiving delivery of product on behalf of our restaurant team

-Complete daily and weekly checklists

-Maintain a proactive approach to the health, safety and security of all staff at all times

-Be vigilant for any hazards, alerting a manager as necessary

-Greet guests and provide a memorable experience

-When necessary, resolve guest issues

-Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations

-Not only will you work with our crew members, you will be part of an overall team helping to support the success of Cinnabon - Green Acres Mall Level 1

-Bring your outgoing personality and smiles

We can't wait to see you for an interview for our full time or part time crew member position at Cinnabon - Green Acres Mall Level 1. Apply now!

Responsibilities

• Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt).
• Roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt.
• Prepare specialty pretzels or other brand products for Cinnabon.
• Insert, rotate, and remove pretzel/Cinnabon trays; monitor ovens for correct baking time and product color.
• Dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate.
• Prepare drinks and bag orders using appropriate health and safety measures.
• Exhibit a friendly, and courteous attitude toward guests and co-workers.
• Host, greet, and serve guests with a smile, and take orders.
• Assertively and professionally suggest and upsell to increase the company’s profitability and check average.
• Operate the point-of-sale system efficiently with minimum voids and accurately make change.
• Serve and provide samples to potential guests.
• Set up equipment, utensils, and supplies for opening.
• Break down, clean, and put away equipment, utensils, and supplies at closing.
• Perform cleaning and maintenance procedures as directed by the team member in charge of the shift.
• Always comply with uniform policy and company hygiene/appearance standards.
• Maintains regular and consistent attendance and punctuality.
• Complies with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)
• Qualifications
• Required Qualifications:
• 0-1 years of experience in the food service industry or equivalent retail experience.
• Current food handler certification, or ability to obtain certification within the first 30 days as required by local law.
• Basic math and basic reading skills.
• Ability to understand and carry out oral and/or written instructions in English and request clarification when needed.
• Strong guest focus with excellent people skills; including positive can-do attitude and quick learner.
• Availability to work shifts.
• Ability to develop and maintain effective working relationships with co-workers.
• Compliance with all health and sanitation laws and regulations.
• Preferred Qualifications
• Experience in computer, smart phones, iPads, retail handhelds, and POS systems.
• General knowledge and understanding of the food industry or retail operations preferred, but not required.
• Job Requirements/Physical Demands:
• The essential job functions are prolonged/stationary standing, walking, squatting, bending, and repetitive and constant hand/arm motions (i.e. rolling, dipping pretzels/Cinnabons).
• The ability to lift 50+ pounds.
• Ability to work in a fast-paced, highly stressed environment when dealing with point-of-sale system/guests/staff.
• Work with agility.
• Occasional long hours within the state and federal applicable laws.
• Ability to write simple correspondence [In English]. Ability to effectively share information in a one-on one and/or small group settings to guests, and other employees of the organization who only speak English for safety and communication purposes.
• Ability to test products by taste, color, and smell.
• Age Requirements
• (Cinnabon / Auntie Anne’s) Oven – minimum age to operate is 16 years old (16-year-old not able to use freight elevator)
• (Cinnabon / Auntie Anne’s) Mixer – minimum age to operate is 18 years old.
• Work Environment:
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.