Crew Member Dave & Buster's - Orland Park 49 Orland Square Drive, Orland Park, IL 60462

Job Description

Dave & Buster's - Orland Park is looking for a full time or part time crew member to join our team in Orland Park, IL. As a Dave & Buster's - Orland Park crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.

What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key – you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier – and more fun – with some teamwork.

Responsibilities:

-Knowledge of proper safe handling techniques for all food or chemicals used

-Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary

-Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas

-Assists with receiving delivery of product on behalf of our restaurant team

-Complete daily and weekly checklists

-Maintain a proactive approach to the health, safety and security of all staff at all times

-Be vigilant for any hazards, alerting a manager as necessary

-Greet guests and provide a memorable experience

-When necessary, resolve guest issues

-Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations

-Not only will you work with our crew members, you will be part of an overall team helping to support the success of Dave & Buster's - Orland Park

-Bring your outgoing personality and smiles

We can't wait to see you for an interview for our full time or part time crew member position at Dave & Buster's - Orland Park. Apply now!

Responsibilities

• Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
• Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
• Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
• Assists Guests by repairing and maintaining amusements equipment in a timely manner.
• Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
• Assists the Guest with all requests and answers questions as needed and makes recommendations.
• Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
• Notifies Manager of any Guest that is perceived to be unhappy.
• Responsible for stocking, displaying, and securing merchandise in all storage areas.
• Conducts merchandise inventory during and after shift, if applicable.
• Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
• Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
• Properly positions and set up displays to increase Guest traffic and promote sales.
• Assists in daily maintenance and organization of tech room and storage areas.
• Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
• Assists with general store maintenance as directed by management.
• Assists other Team Members as needed.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.