Crew Member Dave & Buster's - Pineville 11049 Carolina Place Pkwy LS-05, Pineville, NC 28134, United States, Pineville, NC 28134

Job Description

Dave & Buster's - Pineville is looking for a full time or part time crew member to join our team in Pineville, NC. As a Dave & Buster's - Pineville crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.

What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key – you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier – and more fun – with some teamwork.

Responsibilities:

-Knowledge of proper safe handling techniques for all food or chemicals used

-Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary

-Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas

-Assists with receiving delivery of product on behalf of our restaurant team

-Complete daily and weekly checklists

-Maintain a proactive approach to the health, safety and security of all staff at all times

-Be vigilant for any hazards, alerting a manager as necessary

-Greet guests and provide a memorable experience

-When necessary, resolve guest issues

-Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations

-Not only will you work with our crew members, you will be part of an overall team helping to support the success of Dave & Buster's - Pineville

-Bring your outgoing personality and smiles

We can't wait to see you for an interview for our full time or part time crew member position at Dave & Buster's - Pineville. Apply now!

Responsibilities

• Delivers an unparalleled Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all out fun.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action.
• Creates a warm, fun atmosphere for Guests and Team Members.
• Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests. Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.
• Follows portion guidelines to ensure cost control, while maximizing the Guest experience.
• Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining nonalcoholic drink levels, removing clutter, pre‚Äêbussing as necessary and responding to Guest needs in a timely manner.
• Works quickly and efficiently adhering to "Full hands in, Full hands out" philosophy.
• Delivers food to tables and ensures the Guests have everything they need.
• Adheres to all company safety and sanitation policies and procedures.
• Responsible for stocking bars with all garnishes, glassware, straws, and napkins.
• Maintains all bottle and keg beer pars during and after shift. Maintains requisition sheets.
• Ensures bar areas remain clean.
• Empties trash and spot sweeps whenever floor needs it, or when a Manager requests.
• Restocks and prepares supplies for shift change and or close.
• Performs opening/closing responsibilities, including party breakdown/duties.
• Assists in cleanliness and organization of all bar storage areas.
• Assists in party setup of bars.
• Assists in bar inventories as requested by management.
• Participates in all incentives and contests, driving sales and promoting the brand.
• Assists other Team Members as needed or when business needs dictate.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity, and efficiency/effectiveness.