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Full-time / Part-time / Seasonal

Subway, Fort Worth, TX

Job Description

The Shift Manager supervises the operations of a shift to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. This may include scheduling and supervising staff. Exceptional customer service is a major component of this position.

The Manager performs and directs overall restaurant management.

Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained.

Maintains standards of restaurant safety and security.

Recruits staff and oversees training programs.

Responsible for inventory and money control systems - may establish inventory schedules.

Responsible for local marketing initiatives - may contact prospective customers to promote sales.

Maintains business records.

Exceptional customer service is a major component of this position.


Completes and posts staff work schedules.

Recruits, rewards and terminates staff as needed.

Communicates changes of food preparation formulas, standards, etc. to staff.

Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.

Maintains business records as outlined in the Subway® Operations Manual: Daily Procedures. Analyzes business records to increase sales.

Supports local and national marketing initiatives.

Identifies and contacts prospective customers to promote sales.

Plans special events and promotions.

Completes University of Subway® courses as directed.Prerequisites

Education: High school diploma or equivalent, college degree preferred.

Experience: A minimum of two(2) years in a restaurant environment, experience in supervising and training staff.Essential Functions

Excellent verbal and written communication skills.

Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally


-Manage all products and day-to-day operations within budget

-Identify customer needs and respond proactively

-Attract, recruit, and train staff

-Purchase goods and make improvements

-Report sales results and productivity to management

-Comply with all health and safety regulations

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