Greeter Applebee's Neighborhood Grill & Bar 2251 E Grapevine Mills Cir, Grapevine, TX 76051

Job Description

Applebees is looking for Greeters to join our team. As a greeter, you'll be the conductor of the orchestra that is service.

Job Description:

Greeters are the first impression of the restaurant and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.

Requirements:

Ability to use office equipment, input information into computer/tablet accurately and in a timely manner

Excellent customer service skills

Have interpersonal skill to deal effectively with all business contacts

Professional appearance and demeanor

Work varied shifts, including weekends and holidays

High school diploma or equivalent preferred but not necessary

Able to effectively communicate in English

A Successful Candidate will be:

Dependable, showing up on time and ready to work when scheduled and available on short notice in emergencies

People-oriented, enjoys interacting with people and being part of a team

Adaptable/flexible, able to adjust on the fly when needed

Responsibilities

• Greet all guests with a smile upon arrival
• Seat guests and accommodate special requests
• Manage the wait list: record guest names and number in party, and provide estimated waiting time
• Answer phones and manage the restaurant reservation system
• Inspect tables for proper presentation and completeness