Shift Leader A&W Restaurant 9375 Forest Lane, Dallas, TX 75243
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
As the shift leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About A&W Restaurant
A&W has a long history in this country, beginning with the first A&W Root Beer stand in 1919. Chain founder Roy Allen handed out his first handmade soda during a parade in Lodi, CA, to welcome home returning WWI vets.
A century later, we have more than 625 restaurants from coast to coast (including a couple in Alaska), we make our Root Beer fresh in stores daily, and we’re still deeply connected to the small-town communities that have supported us all these years.
Few brands have that kind of history, and we can tell you that people’s connections to our company are far-reaching as well. Our guests are nostalgic for the A&W restaurants they remember from their childhood and relish the chance to introduce it to their own children and grandchildren.
A century later, we have more than 625 restaurants from coast to coast (including a couple in Alaska), we make our Root Beer fresh in stores daily, and we’re still deeply connected to the small-town communities that have supported us all these years.
Few brands have that kind of history, and we can tell you that people’s connections to our company are far-reaching as well. Our guests are nostalgic for the A&W restaurants they remember from their childhood and relish the chance to introduce it to their own children and grandchildren.
