Event Coordinator Pinstack - Allen 635 N Central Expy, Allen, TX 75013
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Hear back in 4 hours
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Hires 16+
- View distance
- $10-14/hr
- Any schedule considered
- Full-time, Part-time
- Any experience welcomed
- Hires 16+
Job Description
Physical Requirements:
- Standing or sitting for long periods of time with frequent bending and turning
- Must be able to lift 30 lbs
- Must be able to communicate with guests and communicate via email, phone, and in person with great detail and organization
Special Requirements:
- Must be at least 16 years old
- Obtain training certification per company policy
Standard Company Expectations:
- Goes beyond the normal expectations without compromising the company mission, vision and values.
- Demonstrates the ability to be courteous and accountable in all situations.
- Responding to guests’ special requests in a courteous and accountable fashion.
- Monitors the consistency of the product provided to all guests.
- Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
- Cooperates with all team members when assigned additional tasks and listens to others with compassion.
- Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
- Maintains uniform standards.
Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.
Responsibilities
- Answering phones and answering questions about the facility and booking events
- Complete Birthday/Group reservation bookings per script and booking guidelines
- Greeting and assisting all walk in party inquiries
- Giving tours to potential parties and groups
- Being knowledgeable of all aspects of the park and answering questions accordingly
- Being knowledgeable of the party packages and program to accurately translate information to guests
- Maintaining logs accurately
- Calling past parties and trying to get them to rebook.
- Communicating with staff about special needs of parties
- Assisting the party/group manager with all parties on the day of the event- Assist with creating event summaries and creating care packages with relevant materials for events (wristbands, play cards, drink tickets, decorations, etc..)
- Maintaining cleanliness of the party office
- Understanding the cash out process and having the ability to properly cash out a party
- Assist as needed in other areas as requested by a lead or manager
- Maintain uniform standards and a professional appearance
About this location
About Pinstack - Allen
A Unique Dining & Entertainment Destination
OUR VALUES:
Integrity – Do the right thing even when no one is looking.
Respect – Treat others as you want to be treated.
Service – Exceed the expectations of our Guests and Team.
Excellence – Always give our best and find ways to improve.
Fun – Entertain with a positive and friendly attitude.
RIGHT UP OUR ALLEY®
Rewarding Careers
PINSTACK is currently looking for the industry’s top talent in Allen, Las Colinas, Plano, Austin & San Antonio. If you’re looking for a career in a growing and dynamic atmosphere of restaurant and hospitality professionals, we’d love to hear from you. Find a list of career opportunities below at a location near you!
• Career & Growth Potential • Flexible Schedules • 401K • Benefits • PTO • Team Member Discounts