Host Mellow Mushroom - Chattanooga (Downtown) 205 Broad Street, Chattanooga, TN 37402

Job Description

Essential job functions:

-Warmly and graciously greet all guests upon arrival.

-Help ensure a great guest experience by seating our guests according to their requests and as quickly as possible.

-When immediate seating is unavailable, take guests' names and quote an accurate wait time.

-Ensure all guests understand we value their time and will do everything possible to seat them quickly.

-Show genuine appreciation for our guests' patronage as you walk them to their tables. Seat them in a clean and comfortable table and ensure them their server will be with them immediately.

-Assist servers when necessary by getting beverages for guests in the instance that a server may not be able to immediately get to them.

-Thank guests as they leave and invite them to return. Open the doors for guests as they leave whenever possible.

-Assists servers, bussers and managers in maintaining all guests' visitation areas including the front lobby, all heavy traffic areas, dining areas and restrooms.

-Must arrive at work on time, well-groomed in clean attire.

-Ensure that the seating chart is accurately filled out for the current shift

Characteristics of a Successful Host:

-Guest-service oriented

-Outgoing

-Upbeat

-Positive

-Great team player

-High standards

-Ability to multitask

Responsibilities

• Greet all guests with a smile upon arrival
• Seat guests and accommodate special requests
• Manage the wait list: record guest names and number in party, and provide estimated waiting time
• Answer phones and manage the restaurant reservation system
• Requirements:
• No previous restaurant experience required. Experience is a plus!
• Be able to working in a standing position for long periods of time (up to 8 hours)
• Must have a great attitude and smile
• Must be able to multi-task and maintain composure during peak business periods
• Must be able use basic formula to accurately quote wait times'