General Manager Caffè Nero 564 Tremont Street, Boston, MA 02118
- View distance
- Any schedule considered
- Full-time, Part-time
- Any experience welcomed
Job Description
As general manager, you'll be involved in all aspects of the business and restaurant operations. Customer satisfaction should be your driving motivation, but you should also be able to utilize P&L statements and other technologies to manage and exceed profit goals. You'll be responsible for sourcing, hiring, coaching and motivating employees while providing a safe and welcoming work environment.
Responsibilities
- Oversee daily FOH and BOH operations and ensure safety and sanitation standards are followed
- Respond efficiently and accurately to customer complaints
- Manage financial reports and maintain a profitable business through the use of P&L statements
- Source, hire and continually develop team members with training and coaching
- Understand and enforce current HR laws and best practices
- Grow sales using different tactics and strategies
- Manage and promote the brand
- Schedule routine or emergency maintenance
About this location
About Caffè Nero
One of the most important things that makes Caffe Nero unique is its people. We seek those with warmth and a positive outlook on life that genuinely enjoy working directly with people because we know they're the key to our business. We have fun while we work and like to get to know our regulars. It's important for our stores to reflect the neighborhood and become part of it.
For us, it's all about being part of a family, building something special and together sharing in the successes we achieve.
For us, it's all about being part of a family, building something special and together sharing in the successes we achieve.