General Manager Jeni's Splendid Ice Creams 1198 Howell Mill Rd, Atlanta, GA 30318
- View distance
- Any schedule considered
- Full-time, Part-time
- Any experience welcomed
Job Description
As general manager, you'll be involved in all aspects of the business and restaurant operations. Customer satisfaction should be your driving motivation, but you should also be able to utilize P&L statements and other technologies to manage and exceed profit goals. You'll be responsible for sourcing, hiring, coaching and motivating employees while providing a safe and welcoming work environment.
Responsibilities
- Oversee daily FOH and BOH operations and ensure safety and sanitation standards are followed
- Respond efficiently and accurately to customer complaints
- Manage financial reports and maintain a profitable business through the use of P&L statements
- Source, hire and continually develop team members with training and coaching
- Understand and enforce current HR laws and best practices
- Grow sales using different tactics and strategies
- Manage and promote the brand
- Schedule routine or emergency maintenance
About this location
About Jeni's Splendid Ice Creams
We’re devoted to making better ice creams and bringing people together. It’s what gets us out of bed in the morning and keeps us up late at night. We believe that you can grow a business as a community of people, with artful attention to detail and the customer experience, and get continuously better at the same time. That REALLY great ice cream served perfectly in a sparkling and beautiful space, with attentive and in-the-moment service (we believe service is an art) brings people together and helps them connect. And that sometimes sparks fly. And that there should be more sparks flying, generally. We like to make people feel good.