Greeter The Grove Wine Bar & Kitchen - Lakeway 3001 Ranch Road 620 South, Austin, TX 78738

Job Description

The Grove Wine Bar & Kitchen - Lakeway is looking for full time or part time Greeters to join our team in Austin, TX. As a greeter, you'll be the conductor of the orchestra that is service.

Greeters are the first impression at The Grove Wine Bar & Kitchen - Lakeway and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.

Requirements:

-Ability to use office equipment, input information into computer/tablet accurately and in a timely manner

-Excellent customer service skills

-Have interpersonal skill to deal effectively with all business contacts

-Professional appearance and demeanor

-Work varied shifts, including weekends and holidays

-High school diploma or equivalent preferred but not necessary

-Able to effectively communicate in English

A successful candidate will be:

-Dependable, showing up on time and ready to work when scheduled and available on short notice in emergencies

-People-oriented, enjoys interacting with people and being part of a team

-Adaptable/flexible, able to adjust on the fly when needed

Responsibilities

• Greet all guests with a smile upon arrival
• Seat guests and accommodate special requests
• Manage the wait list: record guest names and number in party, and provide estimated waiting time
• Answer phones and manage the restaurant reservation system
• Inspect tables for proper presentation and completeness