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Cracker Barrel Old Country Store logo

Hospitality Specialist Cracker Barrel Old Country Store 4758 Lanier Islands Parkway, Buford, GA 30518

  • View distance View distance
  • job shifts Any schedule considered
  • job availability Full-time, Part-time
  • minimum years experience Any experience welcomed

Job Description

In Guest Services, you will ensure guests have a positive and memorable experience by providing them with information and assistance in a variety of ways. You should always be on the lookout for opportunities to go above and beyond, though your exact responsibilities may differ. Effective communication and creative problem solving will be central to your success.

Responsibilities

  • Greet all guests with a welcoming demeanor
  • Provide information and assistance
  • Creatively solve problems as they arise
  • Diffuse issues as necessary
  • Communicate requests, issues and messages with efficiency and professionalism
  • Provide general support to the establishment

About this location

4758 Lanier Islands Parkway Buford, GA 30518
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About Cracker Barrel Old Country Store

Mission Statement

- Pleasing People®

Brand Promise

- Cracker Barrel provides a friendly home-away-from-home in our old country store 'and restaurant. Our guests are cared for like family while relaxing and enjoying real homestyle food and shopping that’s surprisingly unique, genuinely fun and reminiscent of America’s country heritage … all at a fair price.

Our Name

- When our founder, Dan Evins, opened the first Cracker Barrel, he was passionate about recreating old country stores from his childhood along interstates and highways so that travelers would always have a place to stop, relax, get a good country meal and feel at home.

- Crackers used to be delivered to those old country stores in barrels, and people would congregate around them to discuss the news of the day – they were the original water coolers! Since the restaurant was meant to help people reconnect with friends and family over a good meal, it was a fitting name.
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