Host Mambo Seafood 10810 North Freeway, Houston, TX 77037

Job Description

The Host is responsible for providing a warm and inviting environment for all guests. Works alongside

service and support staff to provide a great dining experience four our guests. The host will anticipate

guest needs and exceed expectations.

EDUCATION & EXPERIENCE

-High school diploma or general education degree (GED) preferred.

-Spanish is a plus but not required.

-Must be TABC Certified.

-Must have Food Handler Certificate.

-Must be a team player.

-Hospitality and customer service oriented.

-Ability to read and understand simple instructions.

COMPUTER SKILLS

-Familiarity with point of sales system preferred.

-Basic computer skills are a plus.

Physical Requirements

-Stands and walks on uneven, slippery, and/or wet surface for at least eight consecutive hours.

-Speaks and listens in-person to staff and customers for at least eight consecutive hours.

-Speaks through radio and listens through earpiece for at least eight consecutive hours.

-Clearly observes customer service in the dining room from up to one hundred feet.

-Routinely lifts, stoops, kneels, bends, pushes, and pulls up to 25 pounds, and reaches overhead.

-Routinely carries full service tray.

-Performs moderately strenuous activity for at least eight consecutive hours.

-Performs other physical requirements necessary to perform duties and responsibilities.

Responsibilities

• Maintains a professional and welcoming attitude while at work.
• Practices the company service principles.
• Opens front door for guests and provides warm welcome to guests entering the restaurant.
• Responsible for greeting and seating guests, and thanking guests as they depart.
• Maintains presence at host station except when completing relevant job duties that require
• leaving the host area.
• Controls the flow of seating to maintain proper tickets times from the kitchen.
• Maintains cleanliness of host station and front entry way.
• Serves as first and last impression of restaurant to our guests.
• Seats only complete parties or parties with at least 80% of the total number of the party.
• Additional opening and closing side work related job duties.
• Other duties as assigned.