Host Mellow Mushroom - Chattanooga (Downtown) 205 Broad Street, Chattanooga, TN 37402
- View distance
- Any schedule considered
- Full-time, Part-time
- Any experience welcomed
- Hires 18+
Job Description
Essential job functions:
-Warmly and graciously greet all guests upon arrival.
-Help ensure a great guest experience by seating our guests according to their requests and as quickly as possible.
-When immediate seating is unavailable, take guests' names and quote an accurate wait time.
-Ensure all guests understand we value their time and will do everything possible to seat them quickly.
-Show genuine appreciation for our guests' patronage as you walk them to their tables. Seat them in a clean and comfortable table and ensure them their server will be with them immediately.
-Assist servers when necessary by getting beverages for guests in the instance that a server may not be able to immediately get to them.
-Thank guests as they leave and invite them to return. Open the doors for guests as they leave whenever possible.
-Assists servers, bussers and managers in maintaining all guests' visitation areas including the front lobby, all heavy traffic areas, dining areas and restrooms.
-Must arrive at work on time, well-groomed in clean attire.
-Ensure that the seating chart is accurately filled out for the current shift
Characteristics of a Successful Host:
-Guest-service oriented
-Outgoing
-Upbeat
-Positive
-Great team player
-High standards
-Ability to multitask
Responsibilities
- Greet all guests with a smile upon arrival
- Seat guests and accommodate special requests
- Manage the wait list: record guest names and number in party, and provide estimated waiting time
- Answer phones and manage the restaurant reservation system
- Requirements:
- No previous restaurant experience required. Experience is a plus!
- Be able to working in a standing position for long periods of time (up to 8 hours)
- Must have a great attitude and smile
- Must be able to multi-task and maintain composure during peak business periods
- Must be able use basic formula to accurately quote wait times'
About this location
About Mellow Mushroom - Chattanooga (Downtown)
Mellow is a state of mind, a culture, and a way of being. There's just something awesome about our mojo that attracts unique, qualified talent in support of our core mission: to provide delicious food in a fun and creative environment. We're always looking for new people to join our growing family of fun, free-spirited individuals.
Mellow Mushroom Pizza Bakers was founded in 1974 in Atlanta, Georgia. Since then we've been serving up fresh stone baked pizzas in eclectic, art-filled and family friendly environments. Each Chattanooga Mellow is locally family-owned and operated with a unique vibe focused around great customer service and high quality food.
Mellow Mushroom is an Equal Opportunity Employer.
Keep it Mellow.