Hostess (Host) plank - Oakland 98 Broadway, Oakland, CA 94607

Job Description

As the Host/Hostess, you are the first impression at plank - Oakland and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and community are critically important, but your positive attitude will allow you to shine. This position is full time or part time.

Host/Hostess Responsibilities:

-Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner

-Escort the guests to their table

-Communicate guest concerns to the manager, as appropriate

-Manages competing demands with patience and grace

-Ensures the guests are acknowledged when leaving the establishment

-Answers the telephone within two rings and using proper telephone etiquette

-Accepts and organizes reservations, and prioritizes reservations to accommodate guests

-Manages the wait list

-Prepares seating assignments prior to service

-Helps fellow team members when appropriate

-Upholds the company's processes and procedures

-Organizes, stocks, and cleans the front area

-Completes any beginning or closing shift duties

We look forward to receiving you application for our full time or part time Host/Hostess position at plank - Oakland in Oakland, CA. Apply now!

Responsibilities

• ADDITIONAL DUTIES:
• Wipe down menus thoroughly and constantly during the shift.
• Keeps the Kitchen informed of large parties and wait times.
• Polish silverware throughout the shift and roll silverware as needed.
• Pick up trash and debris, including cigarette butts from front entrance and parking lot.
• Ensure equipment is in complete working order and if there is anything amiss, report it immediately to management.
• *All other duties as assigned by management