Host The LINE Austin 111 E Cesar Chavez St, Austin, TX 78701

Job Description

Must be courteous and gracious, maintaining a professional demeanor at all times

Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel

Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness

Provide guests with menus

Greet guests and seat them at tables or in waiting areas

Assign patrons to tables suitable for their needs

Inspect dining and serving areas to ensure cleanliness and proper setup

Speak with patrons to ensure satisfaction with food and service, and to respond to complaints

Receive and record patrons' dining reservations

Maintain contact with Kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed

Inform patrons of establishment specialties and features

Direct patrons to waiting areas such as lounges

Operate cash registers to accept payments for food and beverages as needed

Prepare cash receipts after establishments close

Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service

Assist in planning functions or other special events and services

Maintain an increased awareness of safety issues throughout the hotel

Participate in scheduled departmental and administrative meetings as requested

Responsibilities

• High School diploma or general education degree (GED)
• One (1) year related experience in hospitality or service industry preferred
• Strong communication skills
• Collaborative spirit
• Ethical Conduct
• Positive Attitude
• Eye for Detail
• Problem solving abilities