Host Willow Creek Restaurant 29029 Upper Bear Creek Road, Evergreen, CO 80439

Job Description

As host, you ARE the conductor of the orchestra that is service. You are the first impression of the restaurant and set the tone for our guests' experiences. You will answer phones, take reservations, and be responsible for seating guests, according to the flow and needs of the restaurant t Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back. It is a position that requires constant grace under pressure, a positive attitude and vibe... and the ability to take the bull by the horns as needed.

Responsibilities

• Posses A fundamental understanding of Open-table or the ability to learn quick
• Hospitality driven! You will greet all guests with a smile upon arrival and make sure their requests and needs have been communicated to servers as well as the kitchen
• ACCEPTING RESERVATIONS IS NOT A MINDLESS ACT. You must be able to run a flawless seating with 200-500 covers a day.
• Manage the wait list: record guest names and number in party, and provide estimated waiting time
• Answer phones and manage the restaurant reservation system
• Inspect tables for proper presentation and completeness
• Insure the rooms are set and the ambiance is exemplary