Hostess (Host) Denny's - Harbison Boulevard 342 Harbison Boulevard, Columbia, SC 29212

Job Description

As the Host/Hostess, you are the first impression at Denny's - Harbison Boulevard and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and community are critically important, but your positive attitude will allow you to shine. This position is full time or part time.

Host/Hostess Responsibilities:

-Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner

-Escort the guests to their table

-Communicate guest concerns to the manager, as appropriate

-Manages competing demands with patience and grace

-Ensures the guests are acknowledged when leaving the establishment

-Answers the telephone within two rings and using proper telephone etiquette

-Accepts and organizes reservations, and prioritizes reservations to accommodate guests

-Manages the wait list

-Prepares seating assignments prior to service

-Helps fellow team members when appropriate

-Upholds the company's processes and procedures

-Organizes, stocks, and cleans the front area

-Completes any beginning or closing shift duties

We look forward to receiving you application for our full time or part time Host/Hostess position at Denny's - Harbison Boulevard in Columbia, SC. Apply now!

Responsibilities

• What you will do:
• Understand our Guest Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Welcome guests warmly by opening the door, smiling and making eye contact as they enter the restaurant
• Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated.
• Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.
• Benefits of the job:
• Great pay
• Flexible Schedules
• Growth Opportunities
• REQUIREMENTS
• Ability to communicate (speak, read, and write) in English.
• Basic computer skills.
• Ability to work in a high-volume, fast-paced work environment.
• Willingness to comply with all food safety procedures.
• At Denny's, our positions offer flexible scheduling and competitive pay in a safe & sanitized work environment. Plus, you'll receive the skills you need for long-term growth, and the support from an organization that values leadership, education and advancement of its employees. Join the team and see your future at Denny's.