Hostess (Host) Main Event - Tomball 24620 Tomball Parkway, Tomball, TX 77375
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
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Hires 18+
Job Description
As the Host/Hostess, you are the first impression at Main Event - Tomball and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and community are critically important, but your positive attitude will allow you to shine. This position is full time or part time.
Host/Hostess Responsibilities:
-Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
-Escort the guests to their table
-Communicate guest concerns to the manager, as appropriate
-Manages competing demands with patience and grace
-Ensures the guests are acknowledged when leaving the establishment
-Answers the telephone within two rings and using proper telephone etiquette
-Accepts and organizes reservations, and prioritizes reservations to accommodate guests
-Manages the wait list
-Prepares seating assignments prior to service
-Helps fellow team members when appropriate
-Upholds the company's processes and procedures
-Organizes, stocks, and cleans the front area
-Completes any beginning or closing shift duties
We look forward to receiving you application for our full time or part time Host/Hostess position at Main Event - Tomball in Tomball, TX. Apply now!
Responsibilities
- Upholding our cleanliness and safety standards (We take this seriously!)
- Welcoming and engaging with arriving birthday parties and serving as their Host throughout their scheduled activities (let’s get this party started!)
- Creating memorable experiences by interacting and engaging with the party Guests throughout the birthday event
- Ensuring memorable birthday experiences by monitoring events, anticipating party needs, and aiding the party parent/party planner
- Gathering and storing birthday gifts and cake (if applicable)
- Processing payment transactions and welcoming our Guests back
- Setting up, breaking down, and cleaning before and after each party event
About this location
About Main Event - Tomball
When we say what we do matters, that’s why. We serve families of all shapes and sizes. Mom, dad and the kids. Your friend family. Your work family. Multiple generations of family. They all come here for real experiences together