Hostess (Host) Mellow Mushroom - Hickory 1185 Lenoir Rhyne Blvd SE, Hickory, NC 28602

Job Description

As the Host/Hostess, you are the first impression at Mellow Mushroom - Hickory and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and community are critically important, but your positive attitude will allow you to shine. This position is full time or part time.

Host/Hostess Responsibilities:

-Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner

-Escort the guests to their table

-Communicate guest concerns to the manager, as appropriate

-Manages competing demands with patience and grace

-Ensures the guests are acknowledged when leaving the establishment

-Answers the telephone within two rings and using proper telephone etiquette

-Accepts and organizes reservations, and prioritizes reservations to accommodate guests

-Manages the wait list

-Prepares seating assignments prior to service

-Helps fellow team members when appropriate

-Upholds the company's processes and procedures

-Organizes, stocks, and cleans the front area

-Completes any beginning or closing shift duties

We look forward to receiving you application for our full time or part time Host/Hostess position at Mellow Mushroom - Hickory in Hickory, NC. Apply now!

Responsibilities

• Greet all guests with a smile upon arrival.
• Seat guests and accommodate special requests.
• Manage the wait list: record guest names and number in party, and provide estimated waiting time.
• Answer phones and manage the restaurant reservation system.
• Inspect tables for proper presentation and completeness.
• Thank guests as they leave and invite them to return.