Lead Crew Member Rocky Mountain Chocolate 2091 Summer Lee Drive, Rockwall, TX 75032
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
As the lead, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Rocky Mountain Chocolate
Interested in a SWEET career?
Rocky Mountain Chocolate Factory, Inc. offers stable year-round employment, advancement opportunities, a fun & fast-paced work environment, a great family & team atmosphere, and competitive pay and benefits (including free and discounted chocolate).
Rocky Mountain Chocolate Factory, Inc. offers stable year-round employment, advancement opportunities, a fun & fast-paced work environment, a great family & team atmosphere, and competitive pay and benefits (including free and discounted chocolate).
