Manager Ken Garff Scholarship Club 451 S 1400 E, Salt Lake City, UT 84112

Job Description

As manager, you'll be responsible for overseeing daily operations of the restaurant. You should prioritize outstanding guest service and will be responsible for sourcing, hiring and developing team members. You'll be expected to provide a safe work environment and ensure all standards and procedures are followed.

Responsibilities

• Day to Day:
• Maintaining Ken Garff Scholarship Club’s service standards
• Responsible for the service of food and beverage to the Members and Guests as
• scheduled, adhering to the standards of service and excellence.
• Directly or indirectly supervise, as directed, service staff to ensure consistent service and
• execution of Member/Guest FB experience.
• Check reservation book and see what functions are occurring during the shift, read
• captains book and see if there is any additional information that was passed on from the
• night before. Check room set-up and make sure it corresponds with the reservation book
• and function sheets.
• Complete and comprehensive knowledge of the al carte menu is mandatory, including
• daily features and specials that may not be available directly on the menu.
• Responsible for possessing clear knowledge of all various liquors, beer and wines
• available by the Club.
• Accurately execute Member/Guest orders and requests in a timely fashion.
• Ensure that room is bussed and cleaned. Re-check function/reservation book to
• understand and direct others as needed on how the room needs to be set-up for the next
• service hours or event as applicable.
• Start opening procedures for breakfast, lunch or dinner (depending on shift). Including
• completing closing procedures as applicable.
• Record in the log, any additional information or tasks that need to be forwarded on to the
• next shift.
• As applicable, attend, lead and/or participate in all staff meetings, as well as participate
• in daily line-ups, weekly service training meetings and special training sessions when
• requested.
• As directed, assist in the implementation of various training programs to the service
• personnel in order to maintain a well-trained staff to achieve Service Excellence and
• drive Member satisfaction and retention. Specifically, maintaining ClubCorp service
• standards as outlined in the Hospitality First training program at high standards.
• Responsible for seeing that daily assignments and side work is completed in their
• respective areas, to meet Club standards and as communicated in the Star Service
• FOCUS expectations (i.e. orderly/organized work areas, consistently sanitary work
• areas, refill/stock containers and supplies, etc.).