Outbound Caller/Sales Representative SSG S. Orange Ave, Orlando, FL 32809

Job Description

We are seeking a Customer Service Specialist with a positive attitude and welcoming nature. Our growing company is looking for an Outbound Caller / Sales Representative.

This position performs outbound calls to potential customers to know if they are in need of our company’s services and forward them to our Contract Managers. This position will require working closely with our Contract Managers to ensure the accurate and effective quality of sales leads.

* Experience as an over the phone sales representative is a plus.

Job Type: Part-time

Pay: Based on each customer that purchases our service, each payout range from $100 - $1000.

Schedule:

Monday to Friday

COVID-19 considerations:

This position will be fully remote.

Experience:

relevant: 1 year (Preferred)

Additional Compensation:

Commission

Bonuses

Responsibilities

• * Make outgoing calls to potential customers to schedule high quality leads for our Contract Manager.
• * Present professionalism when dealing with customer communications: via phone or email.
• Possess strong knowledge of the company’s products and services to identify customer needs when contacting customers.
• * Document each call as per company policies and procedures.
• * Follow up with potential customers in a timely manner if necessary.
• * Demonstrate an aptitude for sales, be able to ask for the next appointment, or follow up and suggest additional products or services to increase customer satisfaction and revenue.
• * Apply a positive customer service attitude in interactions with all customers.
• * Be able to establish a positive rapport.
• * Be patient and understanding in all customer interactions.
• * Communicate effectively and professionally in all forms of communication with internal and external customers.
• * ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
• Function as an effective sales team member while supporting the efforts of other departments and our company as a whole.
• * Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
• * Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
• * Possess strong problem solving and decision making skills while using good judgment.
• * Multi-task and change from one task to another without loss of efficiency or composure.
• * Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers, and management.
• * Identify opportunities for improvement while creating and implementing viable solutions.
• * Actively follow the company’s policies and procedures.
• * Perform other duties as assigned.