Restaurant Server Dave & Buster's - Arundel 700 Arundel Mills Circle, Hanover, MD 21076

Job Description

Dave & Buster's - Arundel is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer with a memorable experience is key, and your role will be integral in making that happen. You'll be expected to answer menu questions, manage multiple tables, and support the rest of the FOH staff during your shifts. Being able to handle unique problems as they arise? A major bonus. Our restaurant servers should make all of our guests feel comfortable and make recommendations you genuinely feel that your guests will enjoy. Dave & Buster's - Arundel is located in Hanover, MD. This job is full time or part time.

Responsibilities

• Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action.
• Creates a warm, fun atmosphere for Guests and Team Members.
• Adheres to company's sanitation procedures.
• Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change.
• Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests.
• Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.
• Greets newly seated Guests in a friendly and timely manner.
• Accurately takes Guests food and drink orders.
• Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation.
• Enters orders into Micros quickly and in proper sequence, using appropriate modifications and charges.
• Ensures food is properly garnished and delivers trays to designated table server's own section, as well as other sections in the restaurant, as needed.
• Works quickly and efficiently adhering to "Full hands in, Full hands out" philosophy.
• Assists in party set up and breakdown. Busses and resets tables as needed.
• Assists other Team Members as needed or as business dictates.
• Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift.
• Participates in all incentives and contests, driving sales and promoting the brand.
• Follows portion guidelines to ensure cost control, while maximizing the Guest
• experience.
• Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre‚Äêbussing as necessary, and responding to Guest needs in a timely manner.
• Keeps station clean, sets up and takes down station tables appropriately.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness.