Restaurant Staff Dave & Buster's - Corpus Christi 5488 South Padre Island Drive, Corpus Christi, TX 78411

Job Description

Dave & Buster's - Corpus Christi is looking for a full time or part time Restaurant Staff team member to join our team in Corpus Christi, TX. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards.

Restaurant Staff responsibilities include:

-Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.

-Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.

-Ensure all products are stocked, maintained, and prepared according to company quality standards.

-Maintain a clean, safe working environment.

-Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.

-Demonstrate fiscal responsibility with all company assets by following company cash handling policies.

-Demonstrate ability to be a “team player” by contributing to the team’s success and communicating effectively with other Customer Service Representatives.

-Assume additional responsibilities as assigned.

-Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.

-Frequent washing of hands.

A qualified candidate will have:

-A high school diploma or equivalent or higher preferred but not required

-Strong work ethic and willingness to learn

-Demonstrated ability to work in a team environment.

We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Dave & Buster's - Corpus Christi soon!

Responsibilities

• Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
• Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
• Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
• Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
• Provides game assistance by promptly notifying Support Technicians or Management as needed.
• Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
• Notifies Manager of any Guest that is perceived to be unhappy.
• Practices proper cost controls by accurately weighing tickets and scanning merchandise.
• Responsible for stocking, displaying and securing merchandise in all storage areas.
• Responsible for the reconciliation of tickets and merchandise inventory.
• Conducts merchandise inventory during and after shift, if applicable.
• Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
• Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
• Properly positions and set up displays to increase Guest traffic and promote sales.
• Assists other Team Members as needed.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.