Server Big Shots Golf - Akron 600 Swartz Rd, Akron, OH 44319
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View distance
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$2.13/hr + tips
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Any schedule considered
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Full-time
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Any experience welcomed
Job Description
Our Guest Attendants represent the lifeblood of our "Eatertainment" venue as they engage with each Guest and truly define the Guest experience creating unexpected memories, whereas most companies refer to their frontline service Members as merely "Servers". This position offers opportunities for one to connect with Guests and provide an unforgettable dining and golf experience as they celebrate unforgettable moments. Knowledge of the restaurant’s food menu, beverage menu, golf technology attention to detail regarding special requests and/or food allergies, and communication with Members of management and the kitchen are imperative to success in this position.
The Guest Attendant is responsible for driving sales and an creating unexpected memories for each Guest. This includes, but is not limited to, overtly friendly greetings and interactions, upselling of food, beverage, and golf, pre-bussing, Guest safety, and cash management.
Responsibilities
- In-depth knowledge of all food & beverage menus and golf technology
- Provide over-the-top memorable experiences in food & beverage, and golf
- Accurately capture all Guest orders including special requests or allergies
- Positively connect with Managers, Team Members, and Guests
- Demonstrate the core values of Always Bring the Fun, Be Bold Everyday, Live & Breathe Gratitude, Serve Our Community, Keep the Grit, and Include Everyone
- Maintain operating standards, including safety and sanitation
- Processes various payments (e.g. cash, credit card, gift card, or rewards card) at the conclusion of a Guest’s visit.
About this location
About Big Shots Golf - Akron
Our far-reaching games and virtual courses are introducing 3D augmented reality to the game of golf like never before - perfect for those new to the game as well as seasoned pros. We have cutting-edge ball tracking technology and exclusive Live Play capabilities to compete with players at other locations, so you can play with your family and friends in other cities. Here, we're all about bringing people together - whether to enjoy a shareable feast with locally-sourced menu options or just to kick back and hang out.
