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Server Industry 1211 East 5th Street, Austin, TX 78702

  • View distance View distance
  • job shifts Any schedule considered
  • job availability Full-time, Part-time
  • minimum years experience Any experience welcomed

Job Description

Summary of Position

The server and cashier is the ambassador for the business, the salesperson and conduit of the chef, and the last line of

defense in ensuring product is served to the guest of the highest standards. Servers and cashiers are experts on

company culture and all things menu related and expected to memorize and embrace our product. The server has the

answer to every guest’s question and can solve any problem. When he or she can’t, management is informed.

Responsibilities

  • Direct Responsibilities
  • Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care
  • of them.
  • Inform guests of specials and menu changes.
  • Make recommendations you genuinely feel your guests will enjoy.
  • Answer questions about our food, beverages and other restaurant functions and services.
  • Take food and beverage orders from guests, enter orders in our point-of-sale system
  • Deliver food and beverages from kitchen and bar to guests in a timely matter.
  • Perform side work at the start and end of each shift as required by service station assignment.
  • Maintain clean service areas.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly
  • and courteously to any requests.
  • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
  • Be ready and willing to assist fellow servers as situations arise.
  • Be ready and willing to assist busperson with clearing and resetting tables.
  • Thank guests for their visit and invite them to return.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the
  • restaurant manager or immediate supervisor.
  • .KPI’S
  • High check averages
  • Satisfied customers
  • Opening and closing checklists executed

About this location

1211 East 5th Street Austin, TX 78702
Directions

About Industry

New restaurant focusing on quality of life and an employee-first culture. Healthcare and tips guaranteed! Industry is coming to Austin in early October, and we need leaders to take ownership in our band new restaurant! Industry is literally named after our love for the service industry, and you will be working alongside both hands-on owners invested in creating a culture that is about being real, being the best, and taking care of our people first and foremost... the customers will follow. At Industry we implement the "real wage guarantee." 20% service charge is added to all checks. Benefits include: - Kitchen shares in service charge and FOH keeps additional tips - health insurance, mental healthcare, wellness programs - 5 day work week and flexible schedule. Quality of life is our priority. We don't believe in restaurant martyrdom! - half off food all the time, including your friends and family when you dine with them - free meals for the kitchen
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