Shift Lead Ben & Jerry's 4061 Barton Creek, Highland Village, TX 75077
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
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Hires 18+
Job Description
As theShift Lead, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Ben & Jerry's
Ben & Jerry’s believes business has a responsibility to give back to the community. We make the best possible ice cream in the nicest way possible.
What makes Ben & Jerry's, Ben & Jerry's?
Fresh & Extraordinary dairy: wholly cow-created milk & cream from our farmer friends who have promised not to treat their herds with bioengineered growth hormones. All natural flavorings, exceptional extracts & amazing purees.
Colossal chunks & exquisite nibbles, specially selected for their "oh, my!" excellence. Sensational swirls & wicked rich whorls thick enough to lose your spoon in. The passion we have for creating innovative flavors and concoctions of uncompromisingly high quality.
What makes Ben & Jerry's Ben & Jerry's is the people dedicated to making sure every scoop of Ben & Jerry's delivers a taste bud-boggling odyssey great enough to take you all the way to the state of euphoria. Every time.
What makes Ben & Jerry's, Ben & Jerry's?
Fresh & Extraordinary dairy: wholly cow-created milk & cream from our farmer friends who have promised not to treat their herds with bioengineered growth hormones. All natural flavorings, exceptional extracts & amazing purees.
Colossal chunks & exquisite nibbles, specially selected for their "oh, my!" excellence. Sensational swirls & wicked rich whorls thick enough to lose your spoon in. The passion we have for creating innovative flavors and concoctions of uncompromisingly high quality.
What makes Ben & Jerry's Ben & Jerry's is the people dedicated to making sure every scoop of Ben & Jerry's delivers a taste bud-boggling odyssey great enough to take you all the way to the state of euphoria. Every time.