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Shift Lead Dunkin' 2420 West Bethany Home Road, Phoenix, AZ 85015

  • View distance View distance
  • job shifts Any schedule considered
  • job availability Full-time, Part-time
  • minimum years experience Any experience welcomed

Job Description

As the Shift Lead, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.

Responsibilities

  • Oversee team members and delegate duties to be accomplished during that shift
  • Train new employees and provide ongoing training to current employees
  • Interact with guests and provide excellent customer service
  • Respond to customer complaints
  • Assist in managing team member schedules
  • Ensure quality control and assist in inventory management

About this location

2420 West Bethany Home Road Phoenix, AZ 85015
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About Dunkin'

DUNKIN’ RUNS ON YOU
America runs on Dunkin’ and Dunkin’ restaurants run on teamwork, community, team member perks and YOU. Whether you’re looking for a part-time job or a full-time career, your local Dunkin’ franchise may have a place for you. So if you’re into making coffee while making friends, check out our opportunities.
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