Shift Lead Firehouse Subs - Wesley Chapel 1824 Bruce B Downs Blvd, Wesley Chapel, FL 33544
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View distance
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Any schedule considered
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Full-time, Part-time
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1-3 Years of Experience
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Hires 18+
Job Description
As the Shift Lead, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Firehouse Subs - Wesley Chapel
Founded by former firefighting brothers Chris Sorensen and Robin Sorensen, Firehouse Subs® began in 1994 with one restaurant in Jacksonville, Fla. 25 years later, the company has spread like wildfire with more than 1170 locations across 46 states, Puerto Rico and Canada.
Specializing in hot subs, Firehouse Subs® serves hearty portions of premium meats and cheeses, “steamed” hot and placed atop fresh produce on a toasted sub roll. Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter theme that celebrates local firefighting history, as well as the founding family’s decades of firefighting service. Firehouse Subs® is committed to giving back and has awarded more than $51 million to public safety organizations through its non-profit, Firehouse Subs Public Safety Foundation.
Firehouse Subs is growing fast, and we need you! We have a commitment to and passion for Hearty and Flavorful Food, Heartfelt Service, Public Safety... and hiring the best! Join our team and you'll become part of a company that's consistently rated among the best in the field of fast casual restaurants.
Specializing in hot subs, Firehouse Subs® serves hearty portions of premium meats and cheeses, “steamed” hot and placed atop fresh produce on a toasted sub roll. Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter theme that celebrates local firefighting history, as well as the founding family’s decades of firefighting service. Firehouse Subs® is committed to giving back and has awarded more than $51 million to public safety organizations through its non-profit, Firehouse Subs Public Safety Foundation.
Firehouse Subs is growing fast, and we need you! We have a commitment to and passion for Hearty and Flavorful Food, Heartfelt Service, Public Safety... and hiring the best! Join our team and you'll become part of a company that's consistently rated among the best in the field of fast casual restaurants.
