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Shift Lead Smashburger 6100 W. Park Space, Plano, TX 75093

  • View distance View distance
  • job shifts Any schedule considered
  • job availability Full-time, Part-time
  • minimum years experience Any experience welcomed
  • minimum age Hires 18+

Job Description

As the Shift Lead, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.

Responsibilities

  • Oversee team members and delegate duties to be accomplished during that shift
  • Train new employees and provide ongoing training to current employees
  • Interact with guests and provide excellent customer service
  • Respond to customer complaints
  • Assist in managing team member schedules
  • Ensure quality control and assist in inventory management

About this location

6100 W. Park Space Plano, TX 75093
Directions

About Smashburger

Smashburger delivers a bold and memorable experience with a culinary twist. 100% Certified Angus Beef seasoned and seared to ensure juiciness, paired with our hand-tossed rosemary garlic fries, and an ice cold beer. Every order made especially for you.

Better burgers. Even better people. As the quickest fast-casual concept ever to hit the 200-restaurant milestone, we’ve continued our record growth, bringing the better burger into 37 states, 9 countries and 340+ locations. Just as important to our mission of providing the better burger, Smashburger’s better people have been a key ingredient in achieving this success.
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