Shift Lead Smashburger 6100 W. Park Space, Plano, TX 75093
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
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Hires 18+
Job Description
As the Shift Lead, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Smashburger
Smashburger delivers a bold and memorable experience with a culinary twist. 100% Certified Angus Beef seasoned and seared to ensure juiciness, paired with our hand-tossed rosemary garlic fries, and an ice cold beer. Every order made especially for you.
Better burgers. Even better people. As the quickest fast-casual concept ever to hit the 200-restaurant milestone, we’ve continued our record growth, bringing the better burger into 37 states, 9 countries and 340+ locations. Just as important to our mission of providing the better burger, Smashburger’s better people have been a key ingredient in achieving this success.
Better burgers. Even better people. As the quickest fast-casual concept ever to hit the 200-restaurant milestone, we’ve continued our record growth, bringing the better burger into 37 states, 9 countries and 340+ locations. Just as important to our mission of providing the better burger, Smashburger’s better people have been a key ingredient in achieving this success.