Shift Leader Chili's Bar & Grill 8325 Northlake Commons, Charlotte, NC 28216
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Chili's Bar & Grill
Chili Heads care about creating the greatest Guest experience and making everyone feel special. We care about each other, our Guests and the connections we make here. For real. We have each other’s back. All the time.
EXPRESS YOURSELF.
We get energized by connecting and engaging with others. We stay confident in our actions and beliefs and we want the world to know it.
BE MOTIVATED.
We are intrinsically driven. We’re a jolly band of go-getters who never stop striving towards our goals and passions.
STAY THOUGHTFUL ALWAYS.
We put others first and genuinely care about enriching their experience. We pay attention to detail and take pride in our work.
HOST WITH HEART.
We graciously welcome everyone into our restaurants. Everything we do reflects a personal touch.
DON’T WATCH. DO.
We all pitch in to deliver on our four key results. We stretch beyond our core skills to ensure that everyone has the best experience each and every time.
TEACH. COACH. INSPIRE.
We are open and want to share our knowledge with others. We support and push each other to do our best.
EXPRESS YOURSELF.
We get energized by connecting and engaging with others. We stay confident in our actions and beliefs and we want the world to know it.
BE MOTIVATED.
We are intrinsically driven. We’re a jolly band of go-getters who never stop striving towards our goals and passions.
STAY THOUGHTFUL ALWAYS.
We put others first and genuinely care about enriching their experience. We pay attention to detail and take pride in our work.
HOST WITH HEART.
We graciously welcome everyone into our restaurants. Everything we do reflects a personal touch.
DON’T WATCH. DO.
We all pitch in to deliver on our four key results. We stretch beyond our core skills to ensure that everyone has the best experience each and every time.
TEACH. COACH. INSPIRE.
We are open and want to share our knowledge with others. We support and push each other to do our best.
