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Shift Leader Dairy Queen 1701 West Pecan Street, Pflugerville, TX 78660

  • View distance View distance
  • job shifts Any schedule considered
  • job availability Full-time, Part-time
  • minimum years experience Any experience welcomed

Job Description

As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.

Responsibilities

  • Oversee team members and delegate duties to be accomplished during that shift
  • Train new employees and provide ongoing training to current employees
  • Interact with guests and provide excellent customer service
  • Respond to customer complaints
  • Assist in managing team member schedules
  • Ensure quality control and assist in inventory management

About this location

1701 West Pecan Street Pflugerville, TX 78660
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About Dairy Queen

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant.

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