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Supervisor Dairy Queen - Taylor 1809 North Main Street, Taylor, TX 76574

  • Hear back in 4 hours
  • View distance View distance
  • wage Starting at $17/hr
  • job shifts Any schedule considered
  • job availability Full-time, Part-time
  • minimum years experience Any experience welcomed
  • minimum age Hires 18+

Job Description

Shift Leader

The Shift Leader provides leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A shift leader must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, drive-thru and back-line food preparation.

Essential Functions

Assist in the management of specific areas of restaurant during scheduled shifts.

Ensure that restaurant is properly organized and staffed as designated by written schedule through proper job assignments, break rotation and delegation of tasks during both peak and non-peak periods.

Conduct orientation, training, and evaluation of crew members in all functional areas.

Assist hourly employees at the point of sale in the execution of product promotions.

Ensure guest service in all areas meets applicable standards for quality, value, and cleanliness.

Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints.

May contribute to the execution of the restaurant’s business plan through specific job assignments and projects as determined by the management team.

Responsible for timely and accurate completion of all cash accountability reports on assigned shifts.

Able to perform the duties of all other non-management positions.

Informs immediate supervision promptly of all problems or unusual matters of significance.

Perform other duties and responsibilities as requested by the management team.

Qualifications

Must be at least 18 years of age

High school diploma

1-year minimum of management experience at a restaurant chain

Dedication to providing exceptional customer service

Exceptional teambuilding capacity

Strong math and Windows-based computer literacy

Must demonstrate a high level of professionalism, good communication skills, strong interpersonal and conflict resolution skills

Ability to work flexible hours and days to support business hours and needs

For physical requirements of the position, please contact HR for the complete job description.

About this location

1809 North Main Street Taylor, TX 76574
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About Dairy Queen - Taylor

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant.

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