Supervisor Dunkin' 1575 South Belt Line Road, Coppell, TX 75019
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View distance
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Any schedule considered
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Full-time
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1-3 Years of Experience
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Hires 18+
Job Description
As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.
The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Requirements:
Provide excellent guest satisfaction, service speed, and product quality
Previous experience working in a cafe or quick service restaurant preferred
Show passion about results by setting compelling targets and delivering on commitments
Meet safety and sanitation standards
Anticipate and understand guests’ needs and exceed their expectations
Works well in a team environment
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Dunkin'
America runs on Dunkin’ and Dunkin’ restaurants run on teamwork, community, team member perks and YOU. Whether you’re looking for a part-time job or a full-time career, your local Dunkin’ franchise may have a place for you. So if you’re into making coffee while making friends, check out our opportunities.
