Shift Lead Jeremiah's - Trailwinds 5806 Seven Mile Drive, Wildwood, FL 34785

Job Description

We are hiring immediately and looking for Team Members (16 years old and up) who have availability to work the Day Shift.

Benefits:

-No early mornings

-Training and advancement opportunities

-Closed select holidays

-Discounted ice/gelati

-Competitive pay

-Eligibility for: PTO, medical/dental/vision benefits, life insurance, 401k with company match

Jeremiah’s Italian Ice has been scooping up tasty frozen treats since 1996. Our Italian Ice is a decadent yet refreshing treat with maximum flavor. Our Ice flavors span the taste spectrum, from the everyday to the exquisite and the eccentric. Our Gelati is the perfect layering of an Italian Ice with our Rich and Creamy Soft Ice Cream. The Gelati is the showcase of our menu and is a true indulgence!

iServ is the largest franchisee of Jeremiah’s Italian Ice, Sonny’s BBQ, and operators of Symmetry Coffee.

Responsibilities

• Conduct daily pre-shift huddles to review the Launch Pad
• Ensure standards and policies are followed
• Coach and counsel Team Members
• Follow and enforce sanitation standards and procedures; maintain the patio, walkways and parking lot
• Ensure side work is complete
• Count drawers at open/close
• Maintain knowledge of the menu, catering orders, Rewards Program and other areas; ensure Team Members are knowledgeable in all areas as well
• Maximize profitability through upselling, portion control, monitoring accuracy of charges, cash handling procedures and community marketing initiatives
• Required Qualifications:
• Minimum of 1-year general supervisory experience in the full-service, casual or quick-service restaurant or retail
• Excellent interpersonal and customer service skills
• Ability to work independently and with a team
• Ability to lead and direct
• Ability to resolve conflicts and exercise good judgement in decision making
• Desired Qualifications:
• Be self-starter and self-motivated
• Job Expectations:
• Prolonged periods of standing and walking
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
• This description was prepared to indicate the general nature, kinds of activities, and levels of work difficulty typically required. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and/or qualifications required of employees assigned to this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position. Individuals may perform other duties as assigned.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. iServ is an equal opportunity employer and provides equal opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to a person's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information, or any other characteristic protected by federal, state, or local laws.